Privacy Policy

Last updated: 9/28/2025

1. Introduction

EZStudio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered video dubbing and translation service.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Name and email address (for account registration)
  • Payment information (processed securely through third-party providers)
  • Profile information and preferences
  • Communication records with our support team

2.2 Content Data

When you use our Service, we process:

  • Video files you upload for processing
  • Audio content extracted from your videos
  • Generated transcriptions and translations
  • AI-generated voiceovers and dubbed content

2.3 Technical Information

We automatically collect:

  • IP address and device information
  • Browser type and version
  • Usage patterns and feature interactions
  • Performance metrics and error logs

3. How We Use Your Information

We use your information to:

  • Provide and improve our AI dubbing and translation services
  • Process your videos and generate dubbed content
  • Manage your account and provide customer support
  • Process payments and billing
  • Train and improve our AI models (using anonymized data)
  • Send service updates and important notifications
  • Ensure security and prevent fraud
  • Comply with legal obligations

4. Data Processing and AI Training

Important: We may use your uploaded content to improve our AI models and services. This includes:

  • Using audio and video data to train speech recognition models
  • Improving voice synthesis and dubbing quality
  • Enhancing translation accuracy
  • Developing new features and capabilities

All data used for AI training is anonymized and stripped of personally identifiable information. If you do not want your content used for AI training, please contact us to opt out.

5. Data Sharing and Disclosure

We may share your information with:

5.1 Service Providers

  • Cloud storage and computing providers
  • Payment processors
  • Analytics and monitoring services
  • Customer support platforms

5.2 Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes
  • Protect our rights and property
  • Ensure user safety
  • Investigate fraud or security issues

6. Data Security

We implement appropriate security measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security audits and assessments
  • Access controls and authentication
  • Secure data centers and infrastructure
  • Employee training on data protection

7. Data Retention

We retain your information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our AI models and services

You may request deletion of your personal data at any time, subject to legal and operational requirements.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Delete your personal information
  • Restrict or object to processing
  • Data portability
  • Withdraw consent
  • Opt out of AI training

To exercise these rights, please contact us using the information provided below.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

11. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze usage patterns
  • Improve our services
  • Provide personalized experiences

You can control cookie settings through your browser preferences.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Privacy Policy - EZStudio